Every design was handmade with good quality gel and great effort by the talented DIARY NAILS artists, and delivered from us to you worldwide with care and love. Kindly allow 2-10 business days for our dedicated artists to craft your perfect set.

Your order will be dispatched as soon as our nail techs finish handcrafting your nails. As soon as your package begins its journey to you, you'll receive an email with a tracking number to chart its progress.

Domestic Shipping:
Standard shipping within the United States takes approximately 3-7 business days. We utilize USPS as our primary carrier. We do not ship on Sundays or public holidays.
International Shipping:
For international orders, please expect a delivery time of approximately 1-4 weeks, depending on your location.

Lost or Stolen item:
We understand the frustration of awaiting a cherished package, only for it to go missing. While circumstances like these are beyond our control, our devoted customer service team will collaborate closely with you and the carrier office to address and resolve the issue. Your satisfaction is our priority, and we'll make every effort to ensure a positive experience.

Ensure that your address details are correct when placing your order. Please understand that Diary Nails is not responsible for packages delivered to an incorrect address or for packages that are lost or stolen after delivery.

Please note that sometimes, a tax and duty fee for importing goods may be charged by the destination country on your order. It's important to be aware that customers are responsible for paying this fee. If your package has not been delivered to you after a relatively long period, please pay attention to any related letters or documents you may receive.